Version 1.2, effective August 30, 2026
NeoRebels GmbH, Dreiherrnsteinplatz 11, 63263 Neu-Isenburg, Germany Managing Director: Ufuk Ören · Amtsgericht Offenbach am Main, HRB 56637 · VAT ID DE 366959310 support@sqemes.com · +49 155 66067795
1. Who these terms are for
Sqemes Cloud is available to businesses and to consumers.
A consumer is anyone entering into this contract for purposes outside their trade, business or profession (§ 13 BGB). If that is you, several sections below give you rights that businesses do not have — in particular the right of withdrawal in § 5 — and prices shown to you include VAT.
For business customers (§ 14 BGB), prices are quoted net plus VAT at the applicable rate.
2. What Sqemes is
Sqemes is an AI management platform. Your team stores its AI know-how as reusable templates — prompts, assistants and skills — together with the context files they draw on, and uses them where it already works with AI: in the browser extension, in the chat inside Sqemes, and through the MCP server in developer tools.
What Sqemes is not: a model provider. The models are operated by third parties. Sqemes stores, governs and distributes your material and passes requests to the provider you selected.
3. How the contract comes about
You register an account, choose a plan, and confirm the order. Before you confirm you are shown the plan, its total price, the billing period and the minimum term. The contract takes effect when the subscription is created.
4. The free trial
- 14 days, on any paid plan.
- A payment method is required to start it, and the subscription converts to paid automatically at the end of the trial unless you cancel first.
- The trial is available once. It is granted to first-time subscribers only. If you have subscribed before — including a subscription you cancelled — a new subscription starts as paid immediately, with no trial.
5. Right of withdrawal — for consumers
Withdrawal instruction
Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract was concluded.
To exercise it, inform us — NeoRebels GmbH, Dreiherrnsteinplatz 11, 63263 Neu-Isenburg, Germany, support@sqemes.com — by a clear statement, for example a letter or an email. You may use the model form below but you do not have to. Sending the notice before the period expires is enough.
Effects. If you withdraw we will reimburse all payments received from you without undue delay and no later than 14 days after we receive your notice, using the same means of payment you used, unless you expressly agree otherwise. You will not be charged any fee for the reimbursement.
If you asked us to begin the service during the withdrawal period, you owe a proportionate amount for what was provided up to the moment you withdraw, measured against the full scope of the contract.
Model withdrawal form — complete and return only if you wish to withdraw
To NeoRebels GmbH, Dreiherrnsteinplatz 11, 63263 Neu-Isenburg, Germany, support@sqemes.com: I/We () hereby give notice that I/We () withdraw from my/our () contract for the provision of the following service: Ordered on (): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date: (*) Delete as appropriate.
In practice: the withdrawal period is 14 days and the free trial is 14 days. If you withdraw during the trial, nothing has been charged and nothing is owed.
6. Plans, prices and billing
Plans, prices and what each includes are shown on our website; the plan selected at checkout applies. Billing runs in advance for each period, monthly or annually as chosen.
AI credits. Some plans include an allowance of Sqemes-funded AI for a defined period. The allowance resets at the start of each period and unused credits do not carry over. Credits have no cash value and are not refundable. When the allowance is used up you can continue with your own provider key.
Bring your own key is never metered. Requests made on your own provider key are unlimited on our side; you pay that provider directly under your own contract with them.
7. Price changes
We may adjust prices for future periods and will announce a change at least six weeks before it takes effect, in text form. If an increase exceeds 10 %, you may terminate the affected subscription within four weeks of the announcement, with effect from the date the new price would apply.
8. Term, renewal and termination
A monthly subscription runs for one month and renews for a further month unless terminated at least 7 days before the end of the period. An annual subscription runs for twelve months and renews for a further twelve unless terminated at least 30 days before the end of the period.
Extraordinary termination. If a model or provider function your use materially depends on ceases to be available and no comparable replacement is offered, you may terminate with 7 days’ notice (monthly) or 30 days’ notice (annual).
After termination — your data does not disappear with your access. For 30 days after the term ends you can still sign in and download everything as a single archive. Your data is then kept for a further 60 days and deleted 90 days after the term ends. Billing records are retained for up to ten years (§ 147 AO, § 257 HGB).
9. Your content stays yours
Everything you put into Sqemes — templates, context files, brand settings, chat conversations — remains yours. You grant us a non-exclusive right to use it only as far as providing the service requires: to store it, to show it to the people you granted access to, and to transmit it to the AI provider you selected when you make a request.
We do not use your content to train models, and we do not pass it to third parties for that purpose.
10. Publishing to the marketplace
Publishing a template to the Sqemes marketplace is a different act from using the product:
- You confirm that you hold the necessary rights and that publishing infringes nobody.
- You grant us the right to display, store and distribute the listing, and other users the right to copy it into their workspace and adapt it for their own use.
- Listings are reviewed before they appear. We may decline or remove one. Review is not a security audit.
- Withdrawing a listing stops further distribution — it does not reach into copies other users already made.
The Acceptable Use Policy applies to everything you publish.
11. Your provider keys
You may connect your own keys for third-party AI providers. We store them encrypted and use them only to carry out your requests. What that provider does with your data is governed by your contract with them, not by these terms. The same applies to any connector you link: you grant the access, at the scope you approve, and you can revoke it.
12. AI outputs
AI-generated output can be wrong, incomplete or misleading, and it can look confident while being wrong. We give no warranty as to correctness, completeness or fitness for a purpose. Check anything you rely on.
Where you interact with an AI system in Sqemes we tell you so, in accordance with Article 50 of Regulation (EU) 2024/1689 (AI Act). Where you are the one deploying AI toward other people, the corresponding duties are yours.
13. Acceptable use
The Acceptable Use Policy forms part of these terms. In short: no unlawful or infringing content, no content that breaches the policies of the provider your requests are routed to, no attacks on the service, and no malicious code in anything you publish.
We may suspend an account for a serious or repeated breach, and we will say why. Suspension is not deletion — your data remains available for export.
14. Availability
We aim for high availability but do not owe an uptime figure under these terms. Maintenance windows are announced where practical. Statutory rights on defects are unaffected.
15. Liability
We are liable without limit for intent and gross negligence, for injury to life, body or health, and wherever mandatory law provides. For slight negligence we are liable only for breach of an obligation whose fulfilment makes proper performance of the contract possible at all and on whose observance you may regularly rely, and then limited to the foreseeable, contract-typical damage.
For business customers, claims other than for intent or gross negligence become time-barred one year from the date they became aware of them. For consumers, the statutory limitation periods apply.
Keep your own backups of anything you cannot afford to lose. The export function exists for that.
16. Self-hosting
Sqemes is fair-code, not open source. The source is public: you can read it, run it and change it. What the licence reserves is running it for someone else.
Which version carries which licence, and that never changes retroactively:
| Version | Licence |
|---|---|
| up to and including 1.9.5 | Apache-2.0, permanently |
| 1.10.0 – 1.10.12 | AGPL-3.0, permanently |
| from 1.11.0 | Sustainable Use License |
Already running an earlier version? Nothing about your rights changes. Those grants are perpetual and irrevocable. Older releases stay published and are not removed.
Self-hosting is free and requires no plan. You may run Sqemes for your own organisation — your team, your company, and the client work you deliver from it — commercially or not, at any size, and we ask nothing of you for it. If you are an IT provider administering your client’s own instance, on their infrastructure, in their name, that is also fine.
What the licence reserves is providing the software to third parties: operating an instance that somebody else’s users sign in to, offering it as a hosted or managed service, white-labelling or reselling it. There is deliberately no paid self-hosting licence — where somebody else’s users need Sqemes, the answer is a Sqemes Cloud contract for them.
The full terms are in the licence itself; LICENSING.md spells out the cases in plain language, including the ones close to the line. Not sure which side you are on? Write to support@sqemes.com and describe what you want to do — if you ask in good faith and we say yes, that is your answer.
Sqemes Cloud is our managed offering and is not covered by that licence; it is governed by these terms.
17. Changes to these terms
We may amend these terms and will notify you at least six weeks before a change takes effect, in text form. We will ask you to agree to the new version. Continuing to use the service is not treated as agreement, and silence is not agreement. If you do not agree you may terminate with effect from the date the change would take effect.
18. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
For merchants, the exclusive place of jurisdiction is Offenbach am Main. For consumers, the statutory rules on jurisdiction apply.
Consumer arbitration: We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.